Thinking of opening a daycare? One of the more difficult tasks will be setting the parents expectations on how the day to day rules pan out. It is very much an “art” and you have to work with each parent separately, based on their personality.
Setting expectations and laying out your rules is critical to your long term success. You have to be firm yet sensitive not to create tension. You will see the parent’s everyday and having a good ongoing relationship is key. Remember that this is your daycare, your house, your business so don’t be shy when it comes time to laying down the law. You have to be firm and okay with hurting people’s feelings once in a while. Continue reading